Refunds & Returns
We at Kradles want our customers to be happy. If you are not satisfied with your unopened purchase, we can refund the cost of the item(s) within 30 days of the order date.
All returned items will be refunded for the entire cost of the item, minus the shipping costs. There is no restocking fee. Refunds will be made to the same form of payment as the original purchase.
Items for return must be in their original condition, unopened, with all labels intact. Clothing items may not have been worn, washed, damaged, or altered.
Defective items can be returned for a full refund or exchange including the shipping costs
Final Sale items cannot be exchanged or returned.
Kradles cannot be responsible for the loss or delay of packages being returned.
All refunds will be made upon receipt and inspection of any returned items. If an item is being exchanged, we will ship the replacement as soon as receiving the returned item.
Any returns or exchanges must be agreed upon in writing by a representative of Kradles. Do not send your returns without first confirming you are eligible for a refund or exchange.
If you are looking to return or refund your purchase, please contact firstname.lastname@example.org and someone will send you instructions.